Shipping conditions

Shipping Method

All goods ordered from Mexia Design will be delivered directly to your home. Currently there is no way for pick-up, unless this has been agreed in the contract between Mexia design and the customer.

Transportation costs

The shipping costs are generally included in the sale price. Mexia Design reserves the right to charge shipping costs at any time and inform the client at time of contract.

For deliveries to car-free cities may apply extra cost. These are specifically agreed at the time of sale.

For any orders with shipping addresses outside Switzerland special conditions apply. Staff of Mexia design can also create a quote.

Delivery conditions

Delivery dates can only be specified without obligation usually the delivery date may change under certain circumstances. Delivery delay is not entitled to rescind the contract or to claims for damages of any kind. If longer delivery time or changed of delivery date is necessary, the customer will be informed on time by Mexia Design Switzerland GmbH.

If the goods in our online shop are available in storage, it is deemed in stock and delivery is usually within 4 to 8 weeks, if the ordered amount does not exceed the stock. If the goods are not in stock or are adapted to customer requirements, Mexia design informs the customer directly about the delivery dates (available on the Internet in products or details on request).

About the ultimate mode of transport (postal delivery or delivery by truck) decides the dispatcher Mexia Design Switzerland GmbH, regardless of the confirmed shipping methods.

Does the purchase contract include multiple items, the delivery or shipping takes place as soon as the order is complete and ready for delivery. Mexia Design Switzerland GmbH is only obliged to make partial deliveries if this has been agreed in advance with the customer.

Mexia Design Switzerland GmbH is responsible for ensuring that the packaging can withstand the normal conditions of transport. However, any liability for damage caused by improper handling by third parties will be declined.

After conclusion of the contract, the supplier has the option to undo the written or oral order of the customer within 14 days if the goods ordered by the customer are sold out or defective in stock. The supplier does not charge for cancellation.

Disposal of the packaging material is at the expense of the buyer.

Inadequate or incomplete deliveries must be reported within 8 working days after receiving the delivery. Otherwise, the delivery shall be deemed accepted.